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Business Profile

Appliance Sales

J&J Appliance Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Sales.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Replaced part in dryer. Part failed in few weeks part under warranty. Paid him $287 cash. Left 17 texts many many voice mails even contacted him on his ******** page. He will not return any call texts or emails. Need warrenty honored or need all my money back

  • Initial Complaint

    Date:08/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Jared G******** charged me for a repair that he did not complete to the tune of $470. He made various appointments with me to finish the repair but never showed up. Ultimately he stopped answering my calls. I once called him from a friend's phone and he picked up. He then made yet another appointment to complete the repair on my dishwasher and once again was a no-show. He has set up different repair companies under different names and has left behind a lot of ripped off, scammed customers. He has even been charged with larceny for his repair business scams. I have written to the ***** ** *********** ******** ******* in an effort to close him down. I have no hope of getting my money back. I just want him closed down so no one else gets ripped off.

  • Initial Complaint

    Date:12/12/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Jarad G*******r came to evaluate my refridgerator due to low water pressure to water on the door. He arrived on 6/6/2022. while my son was there. He told my son the he needed33 parts that he would order and receive within the week. He also said that during installation of the water lie they used wrong tubing. My son gave him a check for $305.99 for parts and he said he would e-mail an invoice when he got back to the office which he never did after numerus attempts to get one. After a week I called him and he said 2 of the parts were in and he was expecting the 3rd that day and would come the following day but I was unable to see him until the following day. I gave him 3 hr window as he requested and he never showed. On June 15th I contacted him again by text and asked if this was scam. he didn't show and his excuse was he was at the hospital. He said he would sent a refund via certified mail no later than that day and return the parts. I never got the refund or heard from him again. I filed a bank complaint but they were unable to help me.

J&J Appliance Repair is NOT a BBB Accredited Business.

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