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Business Profile

Home Improvement

NMP Concrete

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/26/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 26/2023 started stamped concrete patio. Payed $13,000. Patio did not come out good, color of concrete not accurate, footprints threw whole patio, did it finish job and did not fix issues. Took my money and Will not return. Does not answer phone calls and does not show up when he says he will

  • Initial Complaint

    Date:06/09/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Working with Nick has been a headache the entire time. Not once did he arrive in time or on the day he said he would. Unresponsive, uncomplicated work, unsatisfactory work, over promised and vastly underdelivered. Honestly I believe he’s false advertising. He not only did a terrible job at what he was contracted for but he damaged our brand new patio & fence. From a distance his work seems adequate at best but up close its sloppy, uneven, terrible quality, and honestly areas are tripping hazards and are sharp.

    Nick has busted every deadline he has set. He’s consistently not shown up when he’s promised to come. He’s now in breech of contract with a completely unfinished project. At this point I’m not even comfortable with him attempting to complete or fix and issues as I don’t trust he’s actually qualified to do the job and I don’t want him to creat me further damage to my property.

NMP Concrete is NOT a BBB Accredited Business.

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