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Business Profile

Novelties

Omni Comics & Cards

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Novelties.

Complaints

This profile includes complaints for Omni Comics & Cards's headquarters and its corporate-owned locations. To view all corporate locations, see

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Omni Comics & Cards has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/19/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for **** **** ********* trading cards on 3/4/24. The description was for 36 booster packs of **** **** ********* cards. I paid $93.88 + shipping. I received my order but only 24 packs were included. I contacted the seller and requested my remaining 12 packs or $30 back (one third of my order as 2/3rds of the order was filled). The seller has not responded to my messages. I've uploaded images to pictures of the order confirmation, description, and product I actually received.

    • Initial Complaint

      Date:12/11/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 12/2/2023 I bought an item from this business's **** account with username "*****************" for $79.94. Scott W*** of Omni Comics & Cards listed the item as "****** *** ***** ******* ********** ***** *** **** ** ***** *** ***** *** *************" and in the listing he said the item was a "(12 PACK) BOX" that has 12 packs of 30 cards and "Number of Cards: 360" and is "New/Factory Sealed". Scott W*** of Omni Comics & Cards sent me one single pack of 30 cards, instead of the 12-pack box of cards with 30 cards per pack I paid for. Scott has the exact same type of pack of cards he shipped to me for sale on **** for $8.99, so clearly the item he was selling for $79.94 was supposed to include more than just the exact same item he's selling for $8.99, based on its price as well as the listing's title and description and picture which all show the item I paid for was supposed to be a 12-pack box of 360 cards. The seller has not responded to my messages or made any offer/attempt to correct his mistake. The first attached photo is of the item I received from Scott W*** of Omni Comics & Cards. The 2nd and 3rd photos are of the listing for the item I bought from Scott W*** of Omni Comics & Cards. The 4th photo is of another listing by Scott W*** of Omni Comics & Cards where he is selling the item he sent me for $8.99, even though he charged me $79.94 as pictured in the 5th photo.

    Omni Comics & Cards is NOT a BBB Accredited Business.

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