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Business Profile

Veterinarian

Beaver Brook Animal Hospital, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromLatifa K

    Date: 01/25/2024

    1 star

    Latifa K

    Date: 01/25/2024

    Unprofessional, bad communication and expensive on top of that. They falsify information when it’s convenient and then punish the customer for speaking the truth.

    Beaver Brook Animal Hospital, LLC

    Date: 01/29/2024

    The reason we terminated our relationship is right here in your review. You claimed that our doctor did not do an exam or vaccinations weeks after they were performed. We have a signed treatment plan, we have a signed invoice, and a follow up call stating your kitty was a little lethargic after the vaccines. These are not lies, these are chronologically stamped medical records. Calling our customer service representative a liar when she discussed this is inappropriate and offensive. As our practice manager discussed, trust is the cornerstone of a veterinary-client-patient-relationship and if you do not trust us, this is not a good fit.
  • Review fromAnnMarie A

    Date: 07/10/2023

    5 stars
    So far this is a really great vet experience. I do not have anything negative to say about this business. No staff member has been rude. They are caring and helpful.

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