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Business Profile

Smoking Products

Glunt

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smoking Products.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed a order back in Feb on product in stock. They took my money and never shipped. Their phone number does not work and they don’t respond to email.

  • Initial Complaint

    Date:04/19/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 27th, I purchased a product from the company and spent extra money on express shipping. The company pulled money out instantly and I waited for the product to arrive. After not receiving the product in a timely manner I reached out on the 6th of February to see what was wrong and was told days later that they were backed up and they’d be sending out the product soon. On the 16th of February I still had not received my product and so I reached out again and asked the company to refund me my money since they do not have a formal way to ask for refunds on their website. Days later the responded to me, ignoring my refund request, and saying once again that they will be shipping out the product to me in a few days. Since then I have contacted the company multiple times asking for any information on the status of either the product or the refund that I have requested multiple times and have not received any response since.

  • Initial Complaint

    Date:04/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made two separate orders in early February of 2023 and have not received updates from the company. The tracking numbers provided are no assistance. I have emailed several times and reached out through their Twitter as well. The number listed on the BBB site does not function either and there doesn't appear to be a way to contact the company.

  • Initial Complaint

    Date:03/02/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I order this on 02 08 2023 and it has not shipped yet.
    Order summary

    Glunt × 3
    Clear $74.97

    Subtotal $74.97
    Shipping $6.95
    Total $81.92 USD



    Customer information
    Shipping address
    ****** ********
    *** * **** ** ********** ******* ***** ****** ****** Billing address
    ****** ******** *** * **** ** ********** ******* ***** ****** ****** ******** method
    **** Priority Payment method
    *************

  • Initial Complaint

    Date:11/09/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered product on September 16 didn’t receive anything contacted the company through ********* spoke with someone they never got back to me and now it is November 9 still nothing so I’m trying to see can you guys get the problem resolved

Glunt is NOT a BBB Accredited Business.

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