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Business Profile

New Auto Parts

KLM Performance, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Auto Parts.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromNICK M

    Date: 05/27/2025

    1 star
    This is not a real company. It is one man drop shipping products from his house. When I received my item, I opened the OEM Cummins box to find that it contained an imported low quality part that had been placed inside. I quickly contacted the shipper with my concern and was sent a return label and promised a full credit. After waiting almost six weeks and numerous phone calls checking on my credit, I was told that they had finally issued the credit back to PayPal. After checking, I have confirmed no credit has been issued. Now the seller will not answer my calls. After checking the KLM Performance Google page, I can see that they have quite the reputation for shipping out counterfeit merchandise.
  • Review fromJohn H

    Date: 08/29/2024

    1 star
    Warning to all this is not a company. This is a guy selling garbage out of his basement.

    I'm not going to sit here and bore everyone with the details but yes, this guy sells bargain basement junk and has no problem trying to commit fraud. I purchased a Mopar CCV filter and this guy sends out a cheap replacement part instead, won't respond to emails, phone calls, or take his junk back. I'll be spreading the word to as many sources as possible to help people avoid this fraud.
  • Review fromTerry M

    Date: 05/23/2024

    1 star
    Bad bad bad worst ever service and blame on customer. I ordered a map sensor and it threw a code so I ask for my money back after reinstalling the oem map and having to delete the code they sent me another one and it threw a code also so of course I went back to the 08 map sensor that came on the truck new . The only reason I was changing it is because it was oem and old but age apparently doesn't matter and the new part is not compatible.
  • Review frombrian b

    Date: 03/21/2024

    1 star
    Very rude customer service. Only asked for one of three items ordered to be replaced[defective]. Only to be told i'm incompatant . I felt very looked down on

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