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Business Profile

Heating and Air Conditioning

JP Parks Heating and Cooling LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSteve M

    Date: 11/01/2024

    1 star
    Buyer Beware! JP Parks Heating and Cooling does not stand behind their work. They promise expertise, quality workmanship and emergency service. They couldn't deliver on any of it. Total failure on how to treat your customers.
    Seven months after hiring JP Parks to install a $35,000.00 ********** Heat Pump System the problems began. After first denying the existence of my claim, I had to find the source of the problem myself and send them a video to prove it. Then it took them 4 months to show up and attempt to repair their identified poor workmanship. They failed at the repair attempt and never verified that the reported leak was corrected. They never replaced the lost oil in the System resulting in a Major Compressor Failure 4 weeks later. Only 2 ounces of Refrigerant Oil was recovered from the original factory fill of 77 ounces. They wouldn't even respond to an emergency service request, so I had to hire a Certified ********** Diamond Contractor to repair their mess costing an additional $9,000.00.

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