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Business Profile

Auto Repairs

AYT Auto Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

This profile includes complaints for AYT Auto Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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AYT Auto Service has 3 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/25/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date 12-06-22 through on going present date. I paid $3,164.11. *** committed to fixing my 2012 **** ** 3.0t premium plus- They told me they was a one stop shop and could do everything there to fix my car. Nature of this dispute is my car was given to AYT auto clinic to fix a water pump and thermostat they said there was other things they saw that they wanted to repair which included removing and installing crankcase vent valve &2water pipe and Intake manifold to install gasket ELR, there is a list of things they installed. When my car was given to them there was not check engine lights on or codes showing and my care was running smooth no vibrations or rough idle, I only saw radiator fluid leaking is why I took it to AYT. AYT initial diagnostic was to change water pump and thermostat also do some minor repairs on cars that came to$2,329.01 and then once they went into the work they told me it would be better to do more work while they had parts off and take care if some leaks the saw which would save me money in the long run, bringing the total to $3,164.11 On all invoices I received from AYT auto clinic there was no mention of check engine lights or codes on my car or they would of put it on the invoice. When I received the call to pick up my car when I started it I notice tapping and rough idle. So I opened he hood noticed the anti freeze was low and tapping and rough Idle was so bad it shaking and tapping coming from my car, I put my own diagnostic on it (I have my own Diagnostic computer). Theses codes appeared *************************************************************** * showed it to the office manager ***** he said leave it he drove it and told me to drive it and the check engine light came on! They wanted to return my car to me with the check engine light on with engine codes showing and 7 codes appearing and the car was shaking and had rough idle. Then they try to tell me it was in the history. They refuse to take the intake back off.

    AYT Auto Service is NOT a BBB Accredited Business.

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