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Business Profile

Cable Installation

AT & T Interactive

This business is NOT BBB Accredited.

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1

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Review Details

  • Bob B

    Date: 10/21/2023

    AT&T Store in Brodheadsville, Pa No Stars. I went in this morning, a nice young man was helping me. I think his name was Ben. Well after an hr. He was unable to erase my old info so he would not accept my phone for the 850.00 trade in amount. I told him I just want my old phone back at this point if he couldn't complete the deal. He said I would have to pay a 55.00 dollar return fee. What! Are you kidding me? You cant do what we agreed too, so I want my money back. They wouldn't turn my phone back in. The so called manager, called the State Police because I wouldn't pay the return fee. What are the police going to do? the only law broken was bad business. The manager was also wearing a shirt with poor sexual comments written on it while service customers. Terrible. I am going to file a complaint with ATT as well, This guy needs to be terminated. .

AT & T Interactive is NOT a BBB Accredited Business.

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