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Business Profile

Clothing Alterations

Alteration by Nawid L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing Alterations.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dropped off a 100% polyester bridesmaid dress to be altered at Alterations by Nawid on April 11, 2025. On April 22, they texted me to tell me the dress was ready. When I went to pick it up, I found out that while the alterations had been made, the dress still needed to be steamed.I came back the next day on April 13 to pick up the dress. On Apirl 24, I Noticed there were a bunch of marks all over the front of the dress, a result of the dress being improperly pressed with too much heat. After much back and forth with Nawid, he finally agreed to send me back the cost of the alteration ($95) when I sent him pictures of how poor the alterations were. But because the dress was totally ruined, I had to buy and alter a second dress. When I reached out to see if he would partially refund me for my original dress, he told me I had crossed the line, was harassing him and his business, and he would see me in court. I decided to take this up with the BBB and write a poor review.Furthermore, this business told me they only accepted cash or zelle, making it impossible to dispute the charge later down the line... I believe not only are they doing a poor job and harassing customers that they'll see them in court, they are likely avoiding some type of tax rules.

Alteration by Nawid L.L.C. is NOT a BBB Accredited Business.

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