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Business Profile

Colleges and Universities

Howard University

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Professor missed numerous classes and also left early the entire semester. He agreed to accept my project of I left it in the classroom and sent sent a picture of it as he’d left early when I attempted to report after an appt. He said he’d update my grade from a B to an A. He then procrastinated saying not to worry bc he could do it the next semester (spring), but then claimed he had covid and would submit a request to the Dean. Later he ignored my messages after I sent him documention of my disability that he told the assistant Dean would be enough for him to go ahead and update it. I contacted HU Cares by email and even sent s formal request to meet the president. The Dean of students was emailed but never responded. The assistant Dean claimed it’s under review yet more months have gone by with no response. It is now the end of the summer term with a new fall semester coming in august yet my grade was not updated. The professors don’t post any grades the entire semester then the school ignored any notice grades are not being placed properly. I earned As on all my work and did what was asked of me when the professor agreed yet they have not updated it which affects our academic scholarships at Howard and gpa needed to secure resources from outside scholarships yet they have no issue demanding money. I pay for an education and work hard for my grades. This is supposed to be a higher education institution yet they are not providing the service we pay for. I’d like my grade or to be reimbursed for that course.

  • Initial Complaint

    Date:09/16/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a Network Television Producer for *** *******/ ************/***/***-***. Howard University asked me to create a body of work in exchange for a PhD. I created and completed the project, and Howard University took me to a collections agency to pay for what they asked me to create (80 hours of U-HD 4K Motion Picture) I created the body of work using Motion Pictures/Broadcast standards (**** Technology, and supplied Howard University with the work on a hard drive which they deleted segments from

Howard University is NOT a BBB Accredited Business.

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