We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Shopping

24hourship.com Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shopping.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/15/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order product from them in early January to be delivered by 2/14/2023. No item delivered and they cant tell me where it is. I asked for a refund and they refused but they cannot offer any info on where the item is. Just keeps telling me it is on its way. I think this is a scamming company.

  • Initial Complaint

    Date:01/26/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ORDERED TWO COATS FROM THIS COMPANY 11/16/22 FOR CHRISTMAS FOR MY GIRLFRIEND. I HAVE WAITED OVER THREE MONTHS TO RECIEVE THEM. I HAVE SENT MULTIPLE EMAILS TELLING THEM I HAVE NOT RECIEVED THEM AND THEY KEPT SAYING BE PATIENT THEYU ARE COMING AND GIVING ME THESE BOGUS TRACKING NUMBERS WHICH BRING UP SOME SITE THAT HAS NOTHING TO DO WITH ANY MAJOR SHIPPING COMPANY ON THIS PLANET. TODAY THEY FINALLY SAID, "As we checked with the shipping company, your order had been delivered successfully.If you still have not received the package, we highly recommend you check with your families or neighbors, in case they have signed the package for you.Thank you for your kind cooperation.Yours sincerely,Customer Service Team"I WANT MY MONEY BACK THIS IS ABSOULTLEY ABSURD. I HAVE A SECURITY CAMERA WHICH RECORDS MY ENTIRE FRONT OF THE HOME AND MAILBOX, NOTHING WAS DELIVERED! THEY KEEP SENDING ME INFORMATION ON A TOTALLY DIFFERNT ORDER THAT WAS RECIEVED.

  • Initial Complaint

    Date:10/25/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered CNA tote for myself when my boyfriend offered me a gift. It was advertised and they have his card information, they sent a bogus email with order number **** and tracking # can't be tracked by Shop. I'm a Certified Nursing Assistant if 14 years and I love what I do, why would somebody take advantage of that. That wasn't even my card that purchased bag. I need help getting funds back, I'll just close account asap.

  • Initial Complaint

    Date:10/11/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a cna bag money got taken out of my bank account I got confirmation email still never received my order and the phone number provided is out of order but still showing on ********

  • Initial Complaint

    Date:09/20/2022

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 tote bags one for myself and one for my daughter and a pair of nursing shoes on September 12th of 2021 I have not received anything no tracking number no product no answer back after leaving over 40 messages please don't buy anything from this company u will not receive it

24hourship.com Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.