We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pressure Washing

Jaylines Cleaning Services LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • trese b

    Date: 10/17/2024

    Good customer service great ******************** at reasonable prices love there work they cleaned my home leaving me speechless.

  • CC B

    Date: 03/14/2023

    I'm adding this review here, because it appears the owner has taken down my Google Review (and according to his Yelp reviews, has removed other negative reviews, too, which I find extremely shady). This is my review from my experience with Jayline's in August 2022:

    I hired Jayline's to clean two area rugs after some recent flooding. In the interest of full disclosure, I had a disagreement with the owner about pricing transparency.

    The good: Fredrick and his assistant were prompt and efficient. They were able to come out and perform services the day after contacting them. The rugs had sustained water damage, and a mildew smell was starting to set in. After a thorough cleaning, the stains were gone and the rug was dried.

    The bad: I received an initial quote, over text, of $350 to clean two area rugs. Upon arrival, services were confirmed as $350 per rug, which seemed like a bait-and-switch. Because of the increased cost, I chose to only have one rug cleaned. My final bill was then over double what I was quoted in-person ($725 to clean one 7x10 area rug!). Fredrick assured me that the high cost was because they performed a full restoration of the rug, removing the smell entirely, not just a basic cleaning. Now, the high bill wouldn't have been a problem IF the services had worked. Unfortunately, two hours after the cleaning concluded, a strong mildew smell came back. Now a day later, it is still there, rendering the rug unusable, and I will have to toss it. Expensive lesson learned.

    I am leaving a one-star review because the services requested did not work, and were surprisingly pricey. I would really like folks to support small businesses, but my advice to potential customers is to ask more questions about the pricing up front, as there are certainly less expensive options out there. And if you do go with Jayline's, be prepared to pay a lot for a service that may or may not stick.

Jaylines Cleaning Services LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.