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Business Profile

Publications

The Daily Caller

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for The Daily Caller's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/26/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have attempted numerous times to cancel my ******** subscription to The Daily Caller. However, nothing I do stops them from billing my checking account.I have tried contacting them twice by telephone and several emails, but I cannot stop the subscription and billing.I am included copies of my correspondence and attempts. In their email to me (On Mon, Aug 21, 2023, 2:05 PM Daily Caller Support <**********************************), they stated, "Your account is under your control. To cancel your subscription, please click this link that will direct you to our ******** FAQ: ************************************************ This page will detail how you can cancel your account by turning off the automatic renewal feature. Once this is off, your subscription is canceled. You will be able to turn off this feature by logging into your account on our website and switching it off. If you are having any trouble or have any questions please let me know. ******************************************"However, the website states that I don't have an account with ********************** when I attempt to login, and I don't think that I should have to create one just so I can cancel my Patriots subscription and then cancel my account.

    • Initial Complaint

      Date:05/08/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The date of the transaction was April 2023. The problem with this company is after one takes advantage of their $1 / 30 day trial they do Everything in their power to make it impossible to cancel the subscription. They e-mailed me and told me to go to my account page and “Toggle” the subscription to manual, the problem is, there is no way to accomplish this. #2. There is NO unsubscribe button. #3. In the 20 or so e-mail addresses they give, there is NO email address to speak with anyone concerning cancelation. #4. I should have searched the bbb file because of f I did I would have found out that they are rated a C-. #5. By looking more into these scammers I found that the $10 a month they charge after the trial period is conveniently billed by the YEAR so, this gives them a lot of motivation to find infinite ways to keep people in their system. #6. I personally **** that they used ****** *******’s name to bait people into this unending trap. I need a phone number for them, that actually answers the phone to verify my cancelation!

    The Daily Caller is NOT a BBB Accredited Business.

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