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Business Profile

Solar Energy Contractors

WDC Solar

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/18/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 09 about noon my ceiling started to leak and I called my home insurance and they can out on Sep 11 and they cut holes in my bedroom and in the bathroom ceiling and they put exhaust fans in my bathroom, the hallway in my bedroom cause that's where the leak was happening at in my bathroom it in my bedroom and down in my kitchen in my living room, they took pictures and they told me that it was from my solar panels that I had on my roof I try to call Mr.******************* *** in charge of this company. and I’ve been trying to call him to tell him that it needed my roof and the inside of my home to be fix I call ************** on the 11th. Mr.**** just sent someone out here yesterday 10-18-23 to take the panels off my roof and to repair it, but when they came to repair it, they didn't come inside the home and put plastic down when I came home all the debris from the roof and everywhere was all over my room and my bedroom and it caused more damage to my dresser my bed the linen I had on my bed all my personal items everything and I'm still trying to call him and he’s not picking up his phone. I called the guy who did the work on the roof, he said they only did the part of the roof with a solar panel was they only remove one wool panel and he’s been ducking me since they repaired the one part of my roof and ************** also put the solar panel on my roof on 9-29-2012 and it was not working since then and I called him to tell him that Pepco is not seeing that I have a solar panel so that I can get a discount ************** sent someone out to my home The young guys told me my solar panel was never hooked up or connected to anything I am really upset about this whole situation because my home is destroyed. And I also have pictures of the damage to my home.

    Business Response

    Date: 01/08/2024

    We are in the process of attempting to resolve this issue with **. *******

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