Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tour Operators

Ethio USA Tours

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tour Operators.

About

About This Business

Products and Services

Tours, Travel agency

Years in Business: 12

Business Details

BBB File Opened:
4/27/2018
Business Started:
9/12/2012
Business Started Locally:
9/12/2012
Type of Entity:
Sole Proprietorship
Business Management:
Mr. Abera W Abebe, CEO

Additional Contact Information

Principal Contacts
Mr. Abera W Abebe, CEO
Customer Contacts
Mr. Abera W Abebe, CEO
Fax numbers
Other Fax: (202) 234-1333
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
Website 1

Additional Information

Payment methods

All credit and debit card 

PayPal 

Cash in the office only 

 

Refund and Exchange Policy
Cancellation 
For all cancellations, Ethio USA Tour will make every effort to ensure the best protection for you. However, late cancellation can result in compensation claims from hotels and other service providers.  All cancellations must be sent to Ethio USA Tour in writing, by letter or e-mail. In accordance with standard business practices of the travel industry in the countries, Ethio USA Tour is obliged to charge customers cancellation fees at a percentage of the full price, as follows:
Cancellation Charges:
Notice of cancellation – Individual customers
 More than 2 weeks prior to arrival: 20%
 Less than 2  weeks prior to arrival: 50%
 Less than 3  days prior to arrival: 100%
Notice of cancellation – Groups (10 or More)
More than one month prior to arrival: 20%
Less than one month  prior to arrival: 50%
Less than 3 days  prior to arrival: 100%

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.