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Business Profile

Vitamins and Supplements

T-Moss Sea Moss Essentials LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction is 5/24/2024 i paid $58.30 for a 32oz jar of plain **************** was told the order would go out for delivery today and the giy has been ignoring me all day and i have not gotten my order all i want is my order i also want this guys business shut down and looked in to because he might be a scammer i also feel i should get money off my order because im supposed to get it since yesterday the guy does delivery on Saturday and Tuesday and it is Sunday and i dont have my order and i have no clue if ill even get the order the guys instagram is tmoss.seamoss and he has a website tmossessentials.com please help me my number is *********** can call me at anytime thank you.

  • Initial Complaint

    Date:07/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction was 4/25/2024 was for the price of $37.10 order number is #**** the owner said he would delivering order today he only delivers on Saturday and Tuesday of the week and he said delivery times are from 11am-7pm its 9:38pm and i never received my order and i never got a message since the day i paid so i will like to file a full complaint and i want my money back i also will like this guy to be known across everywhere that he is a scammer the number for the business is ************** and his instagram handle for his business is tmoss.seamoss

T-Moss Sea Moss Essentials LLC is NOT a BBB Accredited Business.

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