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Business Profile

Real Estate Appraisers

D.A. Gladden RE & Appraisal Associates Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Appraisers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/01/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the process of a bank HELOC pentagon federal credit union hired D.A. Gladden RE & Appraisal assoc inc. on 6Aug2022 Mr ****** meet me at my home for the appraisal we spoke briefly on a few items of the home. I received a low appraisal on home and was disqualified for HELOC. I spoke to Alex Gladden who stated that I can challenge the appraisal with new information. I sent current info from a local real estate broker which did not change Mr ****** appraisal price.

    Business Response

    Date: 12/29/2022

    Dear sir or madam,I have received your letter in regards to the complaint about my services by the borrower.  Due to my duty of confidentiality to my client I am not in a position to respond to this complaint or discuss this assignment.  I will however obtain the necessary authorization from my client and contact the borrower directly to address these concerns.Sincerely,

    Customer Answer

    Date: 12/29/2022

    Better Business Bureau:


    I have reviewed the response made by the business in reference to my complaint and have determined that this does not resolve my  issue.  For your reference, details of the offer I reviewed appear below.
    **In order for the bureau to continue to assist you, you MUST provide your view on the matter or your complaint will be closed as answered.
    I don’t agree with response. Looking at his email and the amount I paid for appraisal and what the bank charged.



    Regards,
    Complaint ID: 18485130
     



     

    Business Response

    Date: 02/02/2023

    Dear sir or madam,   I will again reach out to Mr. ******* over email to see if he has an alternative in mind to the offer I have made him.   Sincerely, D.A.Gladden RE & Appraisal Assoc

D.A. Gladden RE & Appraisal Associates Inc. is NOT a BBB Accredited Business.

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