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Business Profile

Diet Products

ReFlexMD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diet Products.

Reviews

Customer Review Ratings

2.56

Average of 54 Customer Reviews

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Review Details

  • Kevin G

    Date: 03/18/2024

    Kevin G

    Date: 03/18/2024

    ReflexMD is a great company. I previously used Calibrate (a competitor) but they made me jump through so many hoops and never got back to me. ReflexMD was able to walk me through the entire process and are very white glove. I feel great now that I have a great service for my weight loss.

    ReFlexMD

    Date: 05/09/2024

    "We're so happy to hear that ReflexMD has exceeded your expectations! We strive to go above and beyond to support our customers on their wellness journey."

  • Abby K

    Date: 03/03/2024

    Abby K

    Date: 03/03/2024

    TOTAL SCAM!!
    Charged my card and then blocked me from being able to finish setting up my account. Can’t get ahold of customer service.

    ReFlexMD

    Date: 03/15/2024

    Hello Abby,

    We are not a scam. ReflexMD proudly displays our LegitScript certification on our website as third-party verification, confirming the legitimacy of our operation. This certification involves thorough checks of both doctor licenses and pharmacy licenses. Per your request, your account has been successfully canceled and the hold on your card for payment has been voided. We wish you well on your health journey.

    ReFlexMD

    Date: 03/15/2024

    Hello Abby,

    We are not a scam. ReflexMD proudly displays our LegitScript certification on our website as third-party verification, confirming the legitimacy of our operation. This certification involves thorough checks of both doctor licenses and pharmacy licenses. Per your request, your account has been successfully canceled and the hold on your card for payment has been voided. We wish you well on your health journey.

    ReFlexMD

    Date: 03/18/2024

    Hello Abby,

    We are not a scam. ReflexMD proudly displays our LegitScript certification on our website as third-party verification, confirming the legitimacy of our operation. This certification involves thorough checks of both doctor licenses and pharmacy licenses. Per your request, your account has been successfully canceled and the hold on your card for payment has been voided. We wish you well on your health journey.

    ReFlexMD

    Date: 03/19/2024

    Hello Abby,

    We are not a scam. ReflexMD proudly displays our LegitScript certification on our website as third-party verification, confirming the legitimacy of our operation. This certification involves thorough checks of both doctor licenses and pharmacy licenses. Per your request, your account has been successfully canceled and the hold on your card for payment has been voided. We wish you well on your health journey.

  • Nakia B

    Date: 02/28/2024

    Nakia B

    Date: 02/28/2024

    I finally was able to speak with someone at Reflex MD. Jennifer was very helpful and stated that I would be refunded $297.00 that I was charged without my consent. I am still waiting for the credit to be applied to my account. I spoke with her yesterday 2/27/24. Hopefully, I will receive my refund and this will be resolved. I am happy that someone finally called me back and is trying to resolve the situation.

    ReFlexMD

    Date: 03/15/2024

    Hello Nakia,

    It was a pleasure speaking with you. We wish you well on your health journey!

  • Ken A

    Date: 02/24/2024

    Ken A

    Date: 02/24/2024

    The company is a complete scam a a rip-off. I paid $297 3 months ago and still haven't received the medication.

    ReFlexMD

    Date: 03/15/2024

    Hello Ken,

    Thank you for taking the time to speak with us. We are excited to support you on your health journey. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

    ReFlexMD

    Date: 03/15/2024

    Hello Ken,

    Thank you for taking the time to speak with us. We are excited to support you on your health journey. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

  • Margaret T

    Date: 02/13/2024

    Margaret T

    Date: 02/13/2024

    Reflexmd is billing me $497.00 without my approval. Medication and services are overpriced and they resort to sneaky billing practices.

    ReFlexMD

    Date: 03/15/2024

    Hello Margaret,

    I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have made several attempts to reach you by phone and email, however we have been unable to reach you. Our monthly subscription is priced at $497, and it covers the multiple increases in medication. For month one, you enjoyed a $200 discount as an opportunity to experience our services firsthand. Please let us know if there is anything else we can do to support you.

  • Nakia B

    Date: 02/06/2024

    Nakia B

    Date: 02/06/2024

    This company is a fraud! I started with what I thought was a $200 discount, but I was charged $297.00 instead. I filed a dispute with my bank last month and this month I was charged $497.00 without my authorization. This caused a financial hardship. I have tried to call the company but they never answer the phone. I got an email response from a bot that was not helpful at all.

    ReFlexMD

    Date: 02/27/2024

    Hello Nakia,

    It was a pleasure speaking with you on the phone. Thank you for the opportunity to make things right. We look forward to supporting you on your health journey when the time is right.

    ReFlexMD

    Date: 02/27/2024

    Hello Nakia,

    It was a pleasure speaking with you on the phone. Thank you for the opportunity to make things right. We look forward to supporting you on your health journey when the time is right.

  • Ashley W

    Date: 12/11/2023

    Ashley W

    Date: 12/11/2023

    Talked to a representative after credit card declined and stated that I could not afford it. Instead they charged my card again. I tried contacting them soon as I saw the charge receipt and stated I did not authorize this charge. When I saw the charge pending on my credit card statement I called ReflexMD immediately and left a voicemail since no one was picking up. I tried messaging them thru the doctor portal hoping to get a response. I also called and left another voicemail. After getting no contact back I reported the charge as fraud on my credit card. I get an email that a package will be delivered. I contacted the shipper to refuse delivery. Be warned they won’t let you cancel.

    ReFlexMD

    Date: 12/12/2023

    Hello Ashley, 

    It was a pleasure to speak with you today. Thank you for the opportunity to make things right. We wish you well on your health journey. 

  • Cathleen C

    Date: 10/28/2023

    Cathleen C

    Date: 10/28/2023

    So far as I can see things are going well. I haven't begun my medication yet but I did need to contact customer service and she was very friendly and knowledgeable.

    ReFlexMD

    Date: 10/30/2023

    Hi Cathleen,

    We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.

    ReFlexMD

    Date: 10/30/2023

    Hi Cathleen,

    We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.

  • Katherine A

    Date: 10/27/2023

    Katherine A

    Date: 10/27/2023

    A wonderful experience, very supportive and professional. Very understanding and great feedback. Very informative.

    ReFlexMD

    Date: 10/30/2023

    Hi Katherine,

    Thank you for the outstanding review. We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.

  • Vivian A

    Date: 10/26/2023

    Vivian A

    Date: 10/26/2023

    I have taken my 3erd shot but haven’t lost but maybe a pound or two.but not given up yet

    ReFlexMD

    Date: 10/30/2023

    Hi Vivian,

    Thank you for sharing your feedback on your results so far. Glad you are not giving up, you can do this! If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.

    ReFlexMD

    Date: 10/30/2023

    Hi Vivian,

    Thank you for sharing your feedback on your results so far. Glad you are not giving up, you can do this! If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.

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