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Business Profile

Publishers Representatives

StoryWorth Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Lynda D

    Date: 06/26/2024

    Lynda D

    Date: 06/26/2024

    Totally disappointed in the final product layout.
    Cover was beautiful but the layout was embarrassing. I tried to keep it under 300 pages as to not incur extra charges.
    WHEN I RECEIVED THE FINAL COPY I WAS SHOCKED AT HOW MANY PAGES WERE NEARLY BLANK(only one sentence on 11 pages).
    Wallet -size photos that I submitted were enlarged to FULL page...what a waste! Those one sentence pages could have been fit in if many of the photos were kept to the size that I submitted.
    I have tried to contact company but nothing was acknowledged or resolved.
    My layout looked good on my end but...
    Good luck with their automated/ computerized layout.

    StoryWorth Inc.

    Date: 07/02/2024

    Hi there, I'm so sorry to hear about this. Unfortunately, some photos might need to be resized on the website to result in a better layout. I've sent you an email, and we'll be happy to continue to work with you on an acceptable resolution.  -Sarah

  • Valerie K

    Date: 04/06/2024

    Valerie K

    Date: 04/06/2024

    I purchased Storyworth at $99 for my mom’s birthday last year. It was a bit difficult to navigate but I managed to complete most of the questions and add pictures. When I was ready to order, they wanted another $40 because the pictures were in color. This was never explained during the initial purchase. I paid the difference but am not pleased with the deception.

    StoryWorth Inc.

    Date: 04/11/2024

    Hi there, I'm so sorry about your experience. We certainly don't intend to mislead, so we will investigate how we can make this more clear going forward. I did send you an email as well, so feel free to follow up with me there with any further questions or concerns. -Sarah

StoryWorth Inc. is NOT a BBB Accredited Business.

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