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Business Profile

Home Inspections

The Gold Standard Inspection Co. LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for The Gold Standard Inspection Co. LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    • Initial Complaint

      Date:02/01/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The operating partner did an home inspection & has done a poor/improper assessment. Firstly claiming moisture found at an old(13 + year old) stain in a ceiling tile claiming moisture found. In 13 yrs theres NEVER been moisture there & impossible completely since the entire roof has been professionally replaced about 4-5 years ago. Secondly as an inspector; maybe could be qualified, if checking an A/C unit, he would actually use the thermostat thats specifically for the A/C unit not the one for the boiler. The home had been winterized & the boiler lines were drained & was informed that boiler would need a standard servicing to properly operate & unless client was willing to do so that unit would remain winterized & it was NOT serviced. A simple servicing is a filter, check ignitor adjustment ect, basic annual maintenance. This incompetent inspector then claims “the advanced age and/or condition of this unit is such that you will likely need to replace it in the near future”. Well if Todd knew anything, it aint boilers. Bob Willey & Sons has rebuilt all major components of the burner unit over last few years and the owner had replaced both zone specific water pumps so “age and/ or condition” is merely a incompetent inspector not even visually knowing hes looking at barely used primary components in the function of a older but superior designed system that had it been properly serviced as warned by owned, maybe a proper evaluation by an inept inspector could give a accurate documentation of a system since all of this is in a home built in 1946. This contractor needs evaluated as to “age/condition” as the entire home/property falls within “age” as if because its older, that it is an issue, whereas this equipment is in perfect running order, had it been serviced & operated by someone qualified….not judge by age & in a winterized condition. Pathetic work ethics & doesnt need to be in business…….***. Owner

    The Gold Standard Inspection Co. LLC is NOT a BBB Accredited Business.

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