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Business Profile

Computer Software Developers

Hey Cash LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 9 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/20/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    2 days ago I tried to withdraw money through Venmo and I have received nothing. It was $20 and I want my money back. I spent a long time on those surveys and I got no money. Please let me know ASAP where my money went and when I will be getting it back. If I don’t hear from you I will make complaints on ever forum that I can to show that this is a SCAM!

  • Initial Complaint

    Date:01/24/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for a Cash because they advertise that I could do surveys and get paid immediately through Venmo and there was a three step process of signup complete a survey get paid. The website also indicated in the FAQ section that you would get paid up upon completing the survey. I completed a few surveys and earned enough to meet their minimum withdrawal threshold. I tried to withdraw the money and I was told I have to wait until February 7 to because their client had put my account on hold. They also told me that I could not deuce any more surveys until their client had determined I was a real person and that my answers were satisfactory to them. to tell you, their customer service is absolutely horrendous and does not answer any question, refuses to give me to a supervisor or take any steps to unblock my account. I put in the time did the surveys and was given the money as a credit to my account and they are refusing to pay it out.. it seems like this company has violated general business law 349 and 350 with a deceptive advertising

Hey Cash LLC is NOT a BBB Accredited Business.

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