We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Preston Auto Group
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Greg K

    Date: 03/25/2023

    I put my truck in the garage for a transmittion problem with dropping gears. I mention noises symptoms ect im then threatened it may not be covered under warranty, they find a vacuum leak but dont address saftey issues. They release the truck to me fixed and stating they cant find any probs, now it sits in smyrna they found an alternator prob. 1300 dollars. The batt and alternator is the first thing addressed in trans probs as they both effect trans prob and are the easiest direct components before opening a trans or test shift control electronics. Theyre so stuck on profits they risk lives of others and customers. The garage machanic just told me ive never mentioned any of the whining noises to them and have told me several times they have never heard any noises ive mentioned until smyrna dealer and them offering to fix my alternator for 1300 dollars. DODGE IS TRASH THATS WHY CHRYSTLER BOUGHT THEM. THEY ALLOW PPL TO NOT ONLY PUT THEMSELVES IN HARMS WAY BUT EVERY OTHER PERSON ON AND ALONG ROUTE OF TRAVEL.

Preston Auto Group is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.