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Business Profile

Restaurants

Harpoon Hanna's

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jennifer B.

    Date: 01/17/2023

    They require you to leave them your credit/debit card to start a tab. At the end of then night they gave my card to another customer. I was left to deal with the problem. I live in PA so I was not local and not having my card was not an option. I had to track the customer down myself as they tried using my card 6 times the next day, The day shift manager was very unsympathetic to my situation and I have yet to be contacted by the General Manager who I have asked to call me twice. When I called to ask to speak to GM I told them why and the employee stated "oh no another one". So I have to assume this may be a on-going issue. It took me till 5pm the next day to track this customer down through bank records and find her to retrieve my card by myself. They could've reached out to Visa and had them call the customer and they declined to do that for me.

Harpoon Hanna's is NOT a BBB Accredited Business.

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