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Business Profile

Computer Software Developers

Aisle

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

This profile includes complaints for Aisle's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Aisle has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Aisle

      221 N Broad St Ste 3A Middletown, DE 19709-1070

    • Aisle

      160 Eagle Rock Ave, PO Box 111 Roseland, NJ 07068

    Customer Complaints Summary

    • 9 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/29/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have contacted this company several times by email and they have been unresponsive regarding not crediting me for deals clearly completed in December 2022. Their chat is never live and I need assistance regarding their non-response to issues regarding my account.

    • Initial Complaint

      Date:01/21/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They sent me free rebate offers on Instagram for homish spice kit, micheles granola and super coffee asking me to buy the items for a full refund and to text the receipt and the refund would be sent in 24-48 hours. I purchased the items and texted the receipt and was then sent a message saying that the offers are not valid and are not accepting receipts. These were scam offers and this business has a reputation for putting up fake rebate offers on Instagram to get people to buy products.

    • Initial Complaint

      Date:06/29/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have completed two offers and not received refunds to my Venmo. Receipts have been approved and payments have been said to been sent to PayPal which is not possible my PayPal is locked and not able to receive funds. I requested Venmo as my preferred method for rebates. I have requested support several days in a row and have not received assistance. False advertisement.

    • Initial Complaint

      Date:03/07/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has been completely unresolved by phone, text, email, and the form on their site. After submitting my receipts as advertised by their company, they randomly marked one of my receipts as fraud and have not answered nor have provided a refund for the numerous brands that I have purchased. They have not provided any terms relating to fraud and have not provided any further information, they just completely stopped replying and are not honoring the items that I subscribed to and submitted valid receipts for per their terms.

    Aisle is NOT a BBB Accredited Business.

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