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Business Profile

Hotels

Superlodge New Castle

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Sarah H

    Date: 04/30/2024

    Horrible place to stay the room are not up to code there tape on the bathtub and drain mess up and the tub falling apart the room dirty the reuse same blanket for all guess the crackhead junkie everywhere who prostitute at the motel the staff is rude call cops on the guess for no reason and they staff are all illegal immigrants who don't understand English and with try to put phone in your face to try to translate

  • Naomi B

    Date: 12/30/2023

    We were woke up at 1 am all bitten up by bed bugs ! On 12/29/23 Rm 105 .This is after we was moved from a cold room 106 . ASKED FOR ANOTHER RM or our money back we where told No and asked to go back to our room or leave! We had the bugs in a cup to prove what we was saying .Yet still nothing! I will be seeking other avenues cause I'm allergic to alot of things and this incident has made my asthma flare up..

  • Patay G

    Date: 12/12/2023

    The nastiest unaccommodating place i have ever stayed. I was told to leave if i wasnt happy with the downgrade they offered me. No refunds are issued and when i requested to speak to the owner i was told he was on vacation for the month and there is no one else to speak to. Broken smoke detectors and old stained furniture and shower.

  • Aklema G

    Date: 05/27/2023

    Unhealthy , poor conditions I had to sleep in my car with my kids, hotel refused to return my money

Superlodge New Castle is NOT a BBB Accredited Business.

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