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Business Profile

Mailing Services

MAINBOX INC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/02/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A buyer asked me to ship a $305.95 GPS to this address and then the buyer proceeded to file a chargeback with their credit card company and I lost everything. I called Mainbox, Inc., but they would not give me any information about this customer over the phone even though I gave them their box number or help me get the fraudsters name to give to the police. Apparently they are making money fencing stolen property and hiding the identities of Russian scammers. I filed a police report and the detectives are investigating this company for conspiracy to defraud by helping their customers hide from authorities. This company that works at this address changes its name every year to try to hide the negative reviews. Hopefully the authorities can shut them down for good before they scam more people. If you are ever asked to ship to this address do not send anything and report them to the police.

MAINBOX INC is NOT a BBB Accredited Business.

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