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Business Profile

Electrical

Jayco Electrical Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:04/03/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 11th, 2023, I got an estimate from **** ******* (Jayco Electricial Services)
    for electrical work I wanted done in my home. Recessed lighting in my morning room and family room and a ceiling fan hung in my spare bedroom. He gave me an estimate of $1,800.00 and asked for 1/2 down payment. I wrote jake a check for $900 and he cashed the check that evening. I asked Jake when he would be available to come out to do the job and he told me next week. A month went by and now it’s Feb 15 and I haven’t heard from him so I sent Jake a text message asking him when he will begin my job. His response was cleaning up a few jobs then I’ll be out. another month went by now it’s March 17 and I sent him another note asking for my money back. He said he would send me a check and I should get it the following week two weeks have gone by and there’s no check. I reached out to Jake again and he said give it a few more days and if not, he will give cash back. I have not heard back from him and it’s march 31st 2023. I just want my money back. Please
    Thank you!

Jayco Electrical Services LLC is NOT a BBB Accredited Business.

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