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Business Profile

Moving Brokers

Optimum Van Lines

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Brokers.

Reviews

Customer Review Ratings

4.92

Average of 103 Customer Reviews

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Review Details

  • Rose A

    Date: 07/17/2025

    I needed storage services for my Customers, Their storage units are secure, clean, and climate-controlled. Their team handled everything from pickup to storage to re-delivery with incredible professionalism, I strongly recommend Optimum Van Lines!

  • Denise O

    Date: 07/17/2025

    Optimum Van Lines runs a very organized operation. From booking to final delivery, everything was planned and executed flawlessly. The movers were on time and treated my belongings with care. I especially appreciated how they accommodated my last-minute schedule change without any hassle. A dependable and professional moving broker.

  • Anthony M

    Date: 07/17/2025

    The best part of working with Optimum Van Lines was their communication. They updated me at every stage, which really reduced my stress. The movers they connected me with were careful, quick, and professional. My fragile glass items arrived without a single chip. I truly appreciate how much they value customer satisfaction.

  • Barbara M

    Date: 07/17/2025

    After hearing so many complaints from friends about movers, I was hesitant. But Optimum Van Lines proved to be exactly what I was looking for. They handled everything with professionalism, made the move effortless, and gave me the best moving experience I’ve ever had. Thank you for the excellent service!

  • Stacy T

    Date: 07/16/2025

    I was nervous about moving out of state, but Optimum Van Lines made it so much easier. Their quote was fair and accurate, and their staff walked me through every step. The movers they arranged were skilled, friendly, and careful with my belongings. Everything arrived on time, and the communication throughout gave me peace of mind. I’d happily use them again.

  • Sheri N

    Date: 07/16/2025

    Optimum Van Lines exceeded my expectations with their reliability and professionalism. Their team coordinated every aspect of the move, keeping me informed with regular updates. The movers handled my furniture and boxes carefully, and there wasn’t a single scratch or dent. The entire process was smooth and well-organized, which made a huge difference for my long-distance relocation.

  • Hallie P

    Date: 07/15/2025

    I really appreciated how honest and transparent Optimum Van Lines was from the beginning. They explained every detail of the process and answered all my questions patiently. The moving team they worked with was efficient and respectful, taking extra care with my fragile items. Everything arrived on time, exactly as promised. Fantastic customer service and great follow-through.

  • Amy W

    Date: 07/15/2025

    I always believed that great service comes with a high price, but Optimum Van Lines proved me wrong. Their rates were affordable, and their service was remarkable. They moved my belongings quickly, packed everything carefully, and made the experience completely stress-free. It was a refreshing change from past moving experiences.

  • Blake G

    Date: 07/15/2025

    Optimum Van Lines handled my interstate move perfectly. They provided a clear, upfront quote and stuck to it—no hidden fees. Their communication was excellent, with frequent updates and quick responses to my questions. The movers they coordinated with were punctual and careful, ensuring everything arrived intact. I felt supported through every step of the process. Highly recommended for anyone looking for a stress-free move.

  • WAYNE D

    Date: 07/14/2025

    Really bad experience with and their contractors. Buyer beware, read the binding agreement especially the methods of payment. Demanded a cashier's check on a weekend before they would deliver and unload. They were repeatedly late, brought a semi truck instead of the agreed upon box trucks, initially only sent on person to pack instead of the 4-5 promised. Grossly underestimated the amount of goods. Charge a premium on the spot for the overage. Inadequately packed to avoid damage. Careless handling of goods. Won't return phone calls. Impossible to talk to anyone other than a dispatcher. The list is too long to complete here.

Optimum Van Lines is NOT a BBB Accredited Business.

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