Reviews
Customer Review Ratings
Average of 17 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRobert G
Date: 06/30/2025
5 starsRobert G
Date: 06/30/2025
It's been a pleasure working with you. Honest job well done.
Adam Basement Waterproofing Systems
Date: 07/08/2025
It was a pleasure to work with you as well! Thank you for taking the time to offer your thoughts. We appreciate it. ~Your Adam Basement Team :)Review fromUsha P
Date: 05/03/2025
5 starsUsha P
Date: 05/03/2025
I had an interior crack repair completed. The whole team right from the start were wonderful. The person who came out to look at the issue offered honest solutions. The people who completed the work understood the scope of the project and did a very thorough job. They had a very good work ethic. Also the customer service team were always very helpful.Adam Basement Waterproofing Systems
Date: 05/06/2025
Thank you for showing your appreciation for the Adam Basement team. You were such a pleasure to work with! All the best. ~Michele and the Adam Basement TeamReview fromDiane B
Date: 12/20/2024
5 starsDiane B
Date: 12/20/2024
Great company! Adam is VERY experienced and came out to my house on two occasions and the day of the work when we had an unexpected item come up. He is thorough and knowledgeable. You could tell that he cares about fixing the issue, has knowledge of problems with new home builds, and offered many solutions to our window well issue. The day of the job the work was seamless and the new window well looks great! we've had 4 good rains and no leaking! highly recommend.Adam Basement Waterproofing Systems
Date: 12/26/2024
Thank you for this comprehensive review. We strive to provide our customers with a pleasant experience, and we truly appreciate when they take the time to share their feedback. It was a pleasure working with you!Review fromSal U
Date: 12/07/2024
5 starsSal U
Date: 12/07/2024
Crews did a great job, everything was on time so far everything is good. Highly recommend.Adam Basement Waterproofing Systems
Date: 12/10/2024
Thank you so much for your positive review. We appreciate you choosing us to help with making your basement be a safe place that you can enjoy without any worry!Review fromNiki H
Date: 11/11/2024
5 starsNiki H
Date: 11/11/2024
Highly recommend. They are very professional and did an excellent job. I was blown away by the quality of the remediation and workmanship.Adam Basement Waterproofing Systems
Date: 11/26/2024
Thank you so much for your review! We appreciate it so much.Review fromDan S
Date: 04/04/2024
5 starsDan S
Date: 04/04/2024
work was completed on time as described for the quoted price. Less dirt than expected when complete. we did hang plastic to control the area. Workers were courteous.
We've had two significant storms since complete and not a drop of water in the basement. Wish we would have done it sooner.
Would recommend to a friend.
DanAdam Basement Waterproofing Systems
Date: 11/11/2024
Thank you so much! We appreciate your review!Review fromGeo C
Date: 03/23/2024
5 starsGeo C
Date: 03/23/2024
My experience with Adam basement was great. From the first meeting with Bob, to the completion of the job, they kept me informed. When the crew showed up, they went over the steps to complete the French drain. The job took longer of expected, but Luis, Arnold, Gao, Salvador, and Cesar did not leave until they cleaned the area each day. WELL DONE EVERYONE!!!! I hope the crew gets the recognition they all deserveAdam Basement Waterproofing Systems
Date: 11/11/2024
Thank you so much! We appreciate you!Review fromAvron A
Date: 03/14/2024
5 starsAvron A
Date: 03/14/2024
Adam basement were a pleasure to work with, they were reliable and dedicated to performing outstanding service. We appreciated the effort they put into making sure the work was done right and their communication with us throughout was excellent. I have no hesitation in in highly recommending Adam Basement.
Avron Abraham
Middletown, DelawareAdam Basement Waterproofing Systems
Date: 03/16/2024
Thank you for awesome review Avron! We're happy to hear we hit the expectations mark for you.
Adam J.Review fromBrian S
Date: 03/11/2024
4 starsBrian S
Date: 03/11/2024
The work itself looks solid, but there was an issue when the lead worker walked into our house with his feet covered in mud. I had to ask him to step out of the house while I cleaned our floor. He and the other guys did lay down plastic, so it turned out to be fine, but he did permanently stain our inside welcome mat. We only required a patch for a crack in our foundation which seems to be holding up well. I'd recommend them as far as communication and quality of work go, but would recommend their workers get a little training on being self aware when they step into a client's home.Adam Basement Waterproofing Systems
Date: 03/16/2024
Thank you for Your review Brian and thank you for your feedback.
Thank you for bringing this to our attention. We're sorry you had a bad experience .
We'll strive to do better.
Adam J.Review fromRyan M
Date: 03/08/2024
5 starsRyan M
Date: 03/08/2024
Fantastic experience start to finish. Bob was communicative throughout the entire process, explained everything thoroughly and promptly. The crew was courteous, tidy, punctual, and very efficient. Very happy and would recommend!Adam Basement Waterproofing Systems
Date: 11/11/2024
Thank you Ryan!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.