Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dry Cleaners

Moon Cleaners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dry Cleaners.

Reviews

This profile includes reviews for Moon Cleaners's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Moon Cleaners has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromThomas M

      Date: 01/10/2024

      1 star
      I I have been a customer of Moon cleaners for well over 10 years my wife took a shirt in to be laundered on 2 January 2024 and she was charged $6.95. She thought that was high when she came home, she told me, I agree with her because I had paid only three dollars or less to have shirts laundered by them for over 10 years. I called their establishment. The person that answered the phone told me that that’s the price I can take it or leave it I can come pick up the shirt there was no questioning or asking me why was that was the price and that was the end of it so when I picked the shirt up, I asked the person at the cleaners why was this charged so high and she said because my shirts are special shirt so apparently it’s become a special shirt it’s a regular dress shirt that’s been laundered by them in excessive 10 years so I asked to speak to a manager. She said the managers at the Rehobeth store you can go over and see , I called the Rehoboth store and got a complete runaround from this gentleman that I talked to on the phone. He said you could always go to another cleaners if you don’t like it and I said I will and that was in the end conversation it seems like they didn’t care that they lost the customer that they had had for over 10 years. It seems like a minor thing, but it really isn’t . Customer service and a simple explanation was all I wanted and I got neither.
    • Review fromJason L

      Date: 11/27/2023

      1 star
      Don’t take your clothes there unless you want them to come back dirtier and more wrinkled then when you brought them in.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.