We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pizza

Grotto Pizza, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Grotto Pizza, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Grotto Pizza, Inc. has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Bethany W.

      Date: 03/17/2024

      Delicious pizza it was spicy rather ?? I would love to go back and order again

    • Jordan R

      Date: 02/11/2024

      I booked the party room a month ago, and visited the store weeks ago to explain what I wanted to do which was a r&b themed party because it was a party thrown at grottos weeks previously. Was completely honest and asked all the questions to make the staff more comfortable after the previous party was a disaster. The week of the event I walked in to pay the deposit and was told the new Gm told me no. I was told to call John ****** who was very rude, he hung up the phone on me, called me bro and dude which was very unprofessional and was clearly frustrated. I then called Michael ***** who was his boss. He seemed concerned about the issue at first just for him to call me the next day and say “I fudged about a lot of the stuff” pointing to me as if I was lying about what event I was trying to have. I spoke to a manager Dawn about the party the most and informed that I would bring a DJ, have both party rooms and communicated how it will be set up. There was zero lying on my party and so I tried to explain to Michael how there had to be miscommunication. He begins to chuckle and clearly annoyed at the situation and with me explaining my part as I know I wasn’t lying. This whole situation was very unprofessional and will telling my peers to avoid Grottos pizza as I felt discriminated because my situation was declined and was never notified because a group of people who look similar to me had a bad party and I was called a liar which I will never be ok with. I have done events with multiple local communities and was hoping to grow a relationship with grottos, very disappointing.

    Grotto Pizza, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.