Complaints
This profile includes complaints for Applied Bank's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 129 total complaints in the last 3 years.
- 34 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/08/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to my complaint and have determined that this does not resolve my issue. For your reference, details of the offer I reviewed appear below.
**In order for the bureau to continue to assist you, you MUST provide your view on the matter or your complaint will be closed as answered.
Regards,Complaint ID: 23302405
I have not received any but affidavit
Business Response
Date: 05/15/2025
May
15, 2025
Re:
Krystal *******
BBB File #: 23302405
Dear Ms. *****:
I am writing in
regards to the May 8, 2025 inquiry concerning Ms. ******* *******. The inquiry was referred to me for review
and response. Thank you for bringing
this matter to our attention.
We have addressed
this matter directly with Ms. ******* via written correspondence mailed on May
15, 2025. However, in order to protect
our customer’s confidentiality, we are unable to provide you with the
details. For further information, please
contact Ms. ******* directly.
Please contact the Executive Correspondence department Toll-free
at (866) 271-3710, extension 29224, between the hours of 8:00 AM and 5:00 PM
Eastern Time, should you have any further questions regarding this matter.
Sincerely,
Executive
CorrespondenceBusiness Response
Date: 06/09/2025
June
9, 2025
Re:
******* *******
BBB File #: 23302405
Dear Ms. *****:
I am writing in
regards to your June 3, 2025 follow up inquiry concerning Ms. ******* *******. The inquiry was referred to me for further review
and response. Thank you for bringing
this matter to our attention.
We have addressed
this matter directly with Ms. ******* via written correspondence mailed on June
10, 2025. However, in order to protect
our customer’s confidentiality, we are unable to provide you with the
details. For further information, please
contact Ms. ******* directly.
Please contact the
Executive Correspondence department Toll-free at (866) 271-3710, extension
29224, between the hours of 8:00 AM and 5:00 PM Eastern Time should you have
any further questions regarding this matter.
Sincerely,
Executive
Correspondence
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.