We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Business Coach

Successful Coaches Enterprise LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Coach.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In 2018, I provided Coach ****** ******* of Successful Coaches Enterprise with a review, per her request, for her services. It was brought to my attention that in addition to using my review on her website, www.successfulcoaches.com, Ms. ******* also posted my picture, which she obtained from LinkedIn. I never gave her my picture, nor would I have given my permission to do so.
    I have emailed Ms. ******* three times (3/17, 3/23, and 4/3) requesting that she remove my picture from her website. I received one response on 3/23 that she would remove my picture, but to date, it is still posted.

    Business Response

    Date: 04/10/2023

    I gave this to my team on the day I received the first email 3/23/2023  They have a full and busy schedule.  The image and the testimonial were removed on 4/1/23.   I don't think 7 days is an unreasonable  amount of time to have it done.  Complainant should try clearing her cache if the image is still showing.

    With that said, all of my testimonial forms have a statement at the bottom that says client agrees I can use a picture from a social media account with the testimonial on my website and marketing materials. Because it has been 5 years I no longer have the original form that she sent with the testimonial. But as I said both have been removed from my website.  

    As far a marketing materials, we do not send any emails unless someone has opted in to a promotion and they can opt out at anytime at the bottom of any email by clicking on the Unsubscribe button.  I will have my team ensure that even if the complainant  has opted in that we remove her from any lists as of end of day today 4/10/23.

    Thank you

    CEO 

    Successful Coaches Enterprise LLC

     

    Customer Answer

    Date: 04/11/2023

    Better Business Bureau:




    I have reviewed the response made by the business in reference to my complaint and have determined that this does not resolve my  issue.  For your reference, details of the offer I reviewed appear below.


    **In order for the bureau to continue to assist you, you MUST provide your view on the matter or your complaint will be closed as answered







    Regards,


    Complaint ID: 19903479


     



     


     

Successful Coaches Enterprise LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.