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Business Profile

Chiropractors D.C.

Synergy Integrated Medical Center

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Synergy Integrated Medical Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Synergy Integrated Medical Center has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • David Z

      Date: 12/09/2024

      Stay away.. bad vibes soon as I walked in. They lost all the paperwork I sent on line. My insurance covers accupuncture 100% but website does not mention they do not bill insurance and I had to pay upfront and submit to insurance for reimbursement. I’m not doing this 20 times. The adjustment table is in the lobby only separated by 1/2 wall I could hear and see everything going on. I saw 4 patients have their adjustments on this table, each getting treatment for less than 10 minutes. This is at the kirkwood Hwy location. Bad…bad.,, vibes I walked out. And the place is a bit of a dump site

      Synergy Integrated Medical Center

      Date: 12/11/2024

      Dear *****,
      Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.
      First and foremost, we deeply regret any inconvenience caused by the paperwork issue during your visit. Ensuring a smooth check-in process is a priority for us, and we will review our internal processes to ensure this does not happen in the future.
      Regarding insurance, we understand how important it is for patients to have a clear understanding of coverage and billing practices. While we do our best to explain these policies upfront, it seems there was a miscommunication, and for that, we apologize. Your feedback highlights areas where we can improve clarity, especially regarding acupuncture billing.
      As for the setup of our office, we aim to provide a welcoming and professional environment for all our patients. The open adjustment area is intentional to address many aspects but we understand it may not meet everyone’s preferences. We are continually working on making improvements to enhance the patient experience, we do have the availability to accommodate private adjusting as we see necessary. Your input on the matter will help guide those efforts.
      We take all feedback—positive and negative—seriously, and we’re committed to growing from it. If there’s any way we can make this right or further discuss your concerns, please feel free to reach out to us directly at 302-777-0778 or you can email [email protected]
      Thank you again for your honest review.
      Sincerely, D.C/Owner
      Synergy Integrated Health Center

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