Reviews
Customer Review Ratings
Average of 1 Customer Review
Want to share your experience?
Leave a ReviewReview Details
Review fromValerie P
Date: 05/15/2025
1 starValerie P
Date: 05/15/2025
Service call to replace a wax seal on a toilet, $424 for an 88 year-old widow. No explanation for outrageous charge despite repeated phone calls and requests.
Joseph Frederick & Sons
Date: 05/19/2025
Thank you for taking the time to submit a review about your experience. Per our policy, the price was given upfront before work was completed, which was approved and signed by a representative of the customer on site. The issue was rectified with management, if not same day, the next day of receiving the phone call after multiple attempts to contact the homeowner's niece. We trust that this issue has been resolved per the satisfaction of the customer which was stated at the time of conversation.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.