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Business Profile

Reading Lessons

Huntington Learning Center

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted this learning center thinking that they would help my son on learning how to read reason number one why I wanted him to go and after a couple of weeks I noticed my son was not learning how to read but would bring back drawings when I called and asked what is it that he is learning they said he is reading when I would read with him he still was at the same level of reading when he first started at the learning place. I was highly upset only because they put this on my credit and I have reached out to them multiple times asking them to send me a letter were i could fight this with the credit lender and I get treated like a joke. I am willing to pay the service time my son did use but I will not be paying for a whole term when he was not attending the whole amount.

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