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Business Profile

Credit Card Processing Services

Fmtchd.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Processing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/18/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are a fraudulent credit card business, they try to get your card number to scam you and if they dont get it they turn off the chats

    Business Response

    Date: 09/21/2023

    Thank you for contacting Calappidae Cast **** the global leader in online customer service.


    We have received your complaint #******** and take all consumer matters seriously. Upon researching this issue, we were unable to locate any memberships in our system with the information provided,customer name and email address. To continue with our investigation of this issue, please provide us either with an alternate email address that *** have been used to create the membership, the first 6 and last 4 digits of the credit card that was billed, or the confirmation number he might have been provided with when contacting our service representative via Chat. Upon receipt of the additional information, we will immediately continue our research into this issue.

    Thank you,
    Compliance and Research Department

Fmtchd.com is NOT a BBB Accredited Business.

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