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Business Profile

Asset Recovery

Title Asset Monitoring Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Asset Recovery.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/11/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company sent a mailing with the specific wording " QUIT CLAIM DEED COURT RECORD NOTICE"then once opened you find that it is a service that "monitors" your title for a fee.NOT that there has been any fraud on your property OR that it is NOT from a government agency.The entire mailing is fraudulent and deliberately scary

    Business Response

    Date: 08/16/2022

    We have received your complaint. Its unfortunate that you misconstrued the notice you were sent. That is definitely not our intention. The correct wording that is listed on the front of the notice you were sent is as follows, Quitclaim Deed County Record Notice.

    These notices are being sent because of the increase in home title/dee fraud occurring across the country. The notice is a community notice, and the first paragraph of the inside message specifically states, ************** notice is not to frighten you but to inform you of your potential risk. The notice is meant to inform consumers that have recently purchased or refinanced a property in an area (ie, city, county or state), that have had an increase in fraud.

    This was a factual message of concern for property owners, with an offered monitoring and recovery service discount. The messages, claim of services, suggestion to monitor your property ownership for fraud, and alert to be prepared for fraud which has increased recently; are all non-fraudulent statements.

    The notice is meant to be taken seriously. Fraud is an enormous problem in our country which is quite alarming and concerning, and its been advised to monitor their properties being that for most consumers their property is the most expensive and valuable asset they own.

    We were able to find your mail file from the information you have provided within this complaint, we see that youre not one of our customers. We will be placing your address on our do not correspond list, to stop any future alerts from being sent to you, to do our best to not bother you again. We wish you all the best with your property.

Title Asset Monitoring Services is NOT a BBB Accredited Business.

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