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Business Profile

Data Systems Consultants

LexisNexis Coplogic Solutions Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Systems Consultants.

Complaints

This profile includes complaints for LexisNexis Coplogic Solutions Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LexisNexis Coplogic Solutions Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/15/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      January 15, 2023, I sent a letter to the courthouse asking do they report bankruptcies to the credit bureaus and I got a letter stating They do not report any bankruptcies to anybody. So if thats the case. How did the credit bureaus edify my bankruptcy as 100% Accurate. They never did a fair investigation according to the 15 USC ******* USC **** section 603 (3)(E) States; The term investigative consumer report means a consumer report or portion thereof in which information on a consumers character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others whom he is acquainted or who may have knowledge concerning any such items of information. However, such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer.LEXUSNEXUS RISK SOLUTIONS has violated my rights numerous times.The credit bureaus violated my given rights under 15 USC ****.According to: 15 U.S.C **** section 602 A. States I have the right to privacy.According to: 15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions.According to: 15 U.S.C ****s-2 (A)(1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

      Business Response

      Date: 03/28/2023

      This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from your office . Please be advised that LexisNexis has carefully reviewed *************************** concerns and will provide a response directly to *********************** via mail to the address provided in this complaint. If *********************** has any further questions for LexisNexis, she may contact us by phone at *************. The LexisNexis Consumer Center's hours of operation are Monday -Friday from 8am to 7pm Eastern Time.

    • Initial Complaint

      Date:12/12/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a telephone call from my insurance company USAA on December 9th 2022 from the underwriting department. Information was given to USAA on a background check from Accruint that was outdated and incorrect. I had had a criminal charge in 2015 although since then it had been dismissed and expunged. Accruint, had not updated their data base with the information that these charges were dismissed and expunged. Therefore USAA has been contacting me and because of this error made by Accruint and a current releasing incorrect and outdated information my membership with USAA is in jeopardy and could possibly be canceled or my premiums could skyrocket. I have already contacted Accruint and I have sent them the proper documentation that shows these charges were dismissed and expunged and ask them not to release any other information other than these charges were dismissed and expunged. I was told by Accruint that it could take 45 days for them to investigate and update their database. This is unacceptable, my car insurance is up for renewal and by Accruint releasing outdated information and saying it will take 45 days to investigate and update when this should be done immediately since they have the documents.

    • Initial Complaint

      Date:10/07/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company provided wrong information in a report to an insurance company Company lacks clear information about how to file a dispute in the website ******** services drops calls regularly Company does not ************** freezes and releases information without consent Company provides confidential driving records without consent

      Business Response

      Date: 11/22/2022

      This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from your office. Please be advised that LexisNexis has carefully reviewed *************************' concerns and will provide a response directly to ************************* via mail to the address provided in this complaint. If ************************* has any further questions for LexisNexis, he may contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

    LexisNexis Coplogic Solutions Inc. is NOT a BBB Accredited Business.

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