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Business Profile

HOA

Oxygen Association Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in HOA.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/09/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I do have phone records and emails from multiple dates.*** reached out over a dozen times and so have others from my community. This oxygen summit management company will not respond to any of the home owners and says we will keep getting calls back.No prevail.

    Business Response

    Date: 07/10/2024

    Dear Brea L.

    I sent an email to ********************** last night after i received the BBB complaint, below is what i sent him:  I also tried to call him this morning and left a voicemail message.  Hopefully we will connect soon and be able to help him with any of his concerns.  Thank you, ***** Lippman

     

    Hello **********************,

    I received a message from the BBB that you have been trying to call and email Oxygen Association Services.

    Which community do you live in? What email have you tried to contact?

    I will be happy to assist you.  Please contact me at *********************.

    Thank you,

    *****

    Business Response

    Date: 07/10/2024

    Hello Brea L,

    This is to confirm that we have spoken with ************************************* this morning and addressed his concerns and was satisfied with our responses.

    Thank you,

    ***** Lippman

    Customer Answer

    Date: 07/10/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************************

Oxygen Association Services, LLC is NOT a BBB Accredited Business.

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