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Business Profile

Training Programs

Muscle Prodigy, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Training Programs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive wanted to cancel my membership for the last two years. The only way is to email them and i did but theyve still charged me the last two years. I have copies of both of my emails that i sent them.

  • Initial Complaint

    Date:12/31/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had purchased MP45 program in the form of a yearly subscription, but tried to cancel soon after. I sent 2 emails this past ************* on the 18 & 28th. I used 2 emails listed on their website ********************************* and ************************************ There is no phone number listed. I have had no replies. I sent other emails on Dec 19th, after seeing a charge from them on my credit card (I had forgotten about it). Still had no replies. I was able to contact who I thought was the owner of the site, ***************************, through his own website, and he told me they sold the company to some group a while ago. So now I'm trying to stop the MP45 subscription but can't cause nobody's replying. If that's not fraud I don't know what is.

Muscle Prodigy, LLC. is NOT a BBB Accredited Business.

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