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Business Profile

Custom Framing

Sky Picture Framing LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 9, 2024 I brought three framed works of art (two original, one a poster) to Sky Framing to be reframed. I was told that they would be ready in 2 two weeks. After two weeks I called numerous times and spoke to the owner, ****, who was running behind. After 4 weeks, I told him I wanted to pick up my art work, whether or not it had been reframed. He said he would return my call about a good time to pick up my artwork, but never did. The store is closed and ****'s voice mail is full. I want my art work back. I consider it stolen property at this point. Its value is over $500. Can you reach the owner so I can get my artwork back?

Sky Picture Framing LLC is NOT a BBB Accredited Business.

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