Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Mattamy Homes - Southeat Florida Division Office

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSharon H

    Date: 05/22/2025

    1 star
    an effort to buy more time, knowing the house was not ready.Following my walkthrough, I researched Mattamys reputation in Florida and was disturbed to discover numerous lawsuits and customer complaints regarding unresolved construction issues and poor post-closing service. Many buyers reported waiting months or years for punch-list items to be addressed, with some ultimately paying for repairs themselves.This research, combined with my personal experience, led me to conclude that I cannot move forward with this purchase in good faith. As I mentioned in my text to you on Friday evening, I have no intention of closing under these circumstances. I simply cannot afford the financial risk of ongoing structural issues and potential maintenance obligations especially with retirement approaching in four ******** my lifetime, I have purchased six homes, and this has been, by far, the most disappointing experience. I am particularly concerned for future buyers in ********, ******, where Mattamy is building over ***** homes.I also understand that Mattamy requires buyers to sign a non-disclosure agreement at settlement. Given the nature of my experience, I do not feel comfortable agreeing to any restriction that would prevent me from speaking honestly about what Ive been through.I respectfully request a Release and Cancellation of Contract and propose that Mattamy retain 50% of my $45,000 deposit as compensation for the lost sale. I hope Mattamy will consider this a reasonable and fair resolution, given the significant shortcomings throughout this transaction.Sincerely,****** ******

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.