Reviews

Review Details

• Review fromDaniel K

  Date: 10/28/2023

  1 star
  DO NOT USE THIS COMPANY. Last year I noticed that water was pouring off my roof OVER the gutter onto my pool deck. The gutter was not appropriately sized for the water to enter the gutter. I hired ******* and his company to take a look. He told me I needed to install a ************, essentially a wider/larger gutter that would allow the water to appropriately fill the gutter. He charged me over ***** to do this job. After a 3 month dry spell in South *******, the rain finally came. I quickly noticed nothing had changed. I had him come out there, just for him to tell me the gutter was filled with leaves. He removed the leaves for me, and the problem continued. After getting on a ladder and getting on the roof myself, I realized the gutter he installed was in fact not appropriately sized. Not even close. After evading my phone calls and texts for the next several weeks, my girlfriend finally got a hold of him and he agreed to take another look. There he finally admitted that in fact a portion of the gutter needed to be replaced. He told us it would take 10 to 14 days to order the replacement. 14 days turned into 20 days, which turned into 30 days. my girlfriend texted him. nothing. called him. nothing. finally she was blocked. I was able to reach him, and again saying it should be arriving soon. And of course never heard from him again. Bottom line, this guy not only is inadequate at his craft and profession, but is completely unprofessional with the way he does business. Just constant false promises leaving the customer waiting.This is my first time ever writing a negative review for a company. I don't like doing it, but future potential customers need to read about this experience. It's one thing to make a mistake on a job, but consistently lying to your customer is ABSOLUTELY NOT ACCEPTABLE. It's no wonder ******* is not BBB accredited.