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Business Profile

Clinical Trials

Synergy Healthcare LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Synergy Healthcare LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Synergy Healthcare LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Synergy Healthcare LLC

      300 Riverside Dr E Suite 4500, Bradenton, FL Bradenton, FL 34208

    • Synergy Healthcare LLC

      6020 State Road 70 E Unit 103 Bradenton, FL 34203-9782

    • Synergy Healthcare LLC

      6156 53rd Ave E Bradenton, FL 34203-9707

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/15/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm writing in reference to Synergy Medical, LLC located in ********* *******. The said medical provider is a contracted service provider with **************** As a contracted provider they agree to accept the insurance company's agreed upon reimbursement rate for the servicesprovided. In addition, as a contracted service provider they are not allowed to balance bill the patient. They can only collect from the patient the assigned patient responsibility according to the Explanationof Benefits (EOB).Synergy Medical, LLC, is not abiding by the contractual agreement they entered into when they agreed to be a contracted service provider with Cigna. They have been provided with the EOB's from Cigna as well as myself. They have been contacted multiple times by myself detailing the patient responsibility, what was paid upfront prior to service being provided as well as the reimbursement/refund owed me. I'm always skeptical about prepaying medical service providers for fear of not being reimbursed if I overpay. However, Synergy reassured me that if I overpaid after the insurance company paid, I would be refunded. I even signed a document ["Refund Calculation Agreement" ] for which that statement was included, yet I have been struggling for two years to get the full refund owed me.

    Synergy Healthcare LLC is NOT a BBB Accredited Business.

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