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Business Profile

Newspaper

Bradenton Herald

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Deborah B

    Date: 01/18/2024

    Deborah B

    Date: 01/18/2024

    Worst ever! Digital system is all over the place and completely unstable making it impossible to read. In addition the website will not allow you to delete your credit card. Don't think for a moment you will get a refund, YOU WILL NOT!!! you cannot cancel the subscription with out agreeing to terms and conditions. I did not get a notice the account was due, I did not receive a receipt. All customer service is out of the country. I contacted my credit card company and put a stop to this scam (in my opinion). The bank refunded and canceled continued future subscription charges.For the record this was within 10 days of them charging my account.

    Bradenton Herald

    Date: 01/19/2024

    Thank you for your message to The Bradenton Herald. We are sorry to hear about your customer service experience. Unfortunately, we are unable to locate an account with your name and email. Please look for a separate email from one of our specialists to help get your account resolved.


    Please contact us at ************ if you have any questions or concerns.


    Thank you

  • Robert S

    Date: 12/20/2022

    No stars is more appropriate. Terrible customer service. Will continue billing even when subscription runs out.

  • CHARLES F

    Date: 09/03/2022

    This business was charging my Mother over $50 a month for a newspaper subscription with her being on Social Security. I did some research online and was able to purchase her an annual subscription for less than $200 a year. Or so I thought .....
    First thing I did was try to cancel her subscription. Well that ended up taking 2 months and about 3 hours on the phone. Then they still tried to debit her account. I finally had to call the bank and pay to Stop Payment for any type of draft from this Business.
    To make things worse they never attempted to deliver the subscription I paid for? Totally unacceptable way of doing Business. All outsourced overseas. I would not recommend doing business with this Company what so ever.

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