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Business Profile

Property Management

NDC Asset Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a fairly new lower income resident of ************ apartments in ********* ******* and I have been treated poorly by the leasing agent here since the beginning. I took it quietly until now! Yesterday I was told by them that they never received a money order I gave them a couple of weeks ago! Now I have to pay the rent again pending an investigation by the company that I bought the money order from with cash that I took from my bank after getting my only income, social security and will have to forgo much needed food for the month. I just got out of the hospital with a stress related condition and I certainly don't need more problems! I surely appreciate your help with this matter, and am glad that the BBB exists for remedies for people and problems such as mine!! Thank you so very much for your assistance and response! Sincerely, ****

    Business Response

    Date: 06/11/2025

    Resident's $1000.00 money order payment was never missing.

    The only balance which remained was $27.00, which was never received as a 2nd money order, as Resident believed.

    Resident communicated with leasing office on 6/6/25 and apologized for reporting money order missing that was in fact never purchased.

    Resident advised they would resolve balance on 6/12/2025.

    Customer Answer

    Date: 06/12/2025

     
    Complaint: 23411319

    I am rejecting this response because: This company's response contains untrue statements made by Gannet Point apartments leasing office manager regarding the occurrence!

    Sincerely,

    ******* ********

NDC Asset Management LLC is NOT a BBB Accredited Business.

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