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Business Profile

Beauty Consultants

Makeup by Pink LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty Consultants.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Tatjana F

    Date: 08/22/2023

    ******* is such an amazing, talented and personable professional! She is so good at what she does and, obviously, she loves what she does as it shines through her work! Highly recommended!

  • Kristen G

    Date: 01/31/2023

    I booked this company on 1/15/2022 for my 2/19/2023 wedding by paying a deposit of $416 (50% of the total bill for 8 traditional makeups and one airbrush makeup) I set the date for my trial when I signed my contract also. When I emailed to verify the location of the trial about a month out I was informed I was not on the schedule for my bridal shower day and I could schedule something but they had no availability on my requested day. I finally had to screenshot the contract with my trial date on it to get them to do my makeup at the agreed upon date. This was in November. On 1/13 (a month before my wedding day) I received a text message from them saying Natalia (the owner and makeup artist) had surgery scheduled for 2 days before my wedding and could not do my makeup anymore but she found someone else that could do my makeup but when I looked up her Instagram there was not a single makeup client on there. I requested a refund that day. On 1/17 I received a text saying they processed my refund and I would have it in 24-48 hours. I then received an email on 1/19 saying that the request for a refund was denied through square because she had a new bank account. I received another email on 1/23 saying square denied the refund for a second time because the transaction was expired and she asked me if I could accept apple pay which I said I would. She did not process this Apple Pay transaction until 1/31 after multiple attempts to call her and text her and email her with no reply. I could not even complain about it because in her contract it states “if we are made to feel uncomfortable in anyway, or mistreated, or if anyone becomes abusive/violent or displays any offensive behavior, We have the right to cancel the contract without refund” so I could not even complain out of fear I would make her feel uncomfortable and I would not get my refund. This is an unacceptable way to run a business and I wish this upon no future bride. Please beware when booking this company.




Makeup by Pink LLC is NOT a BBB Accredited Business.

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