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Business Profile

Handyman

Joe's Wonder Jobs LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/22/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/27/2022 - 11/20/2022 PAID $800 HE AGREED TO REDO MY MASTER SUITE INCLUDING:REMOVING & REPLACING A SHELF, **, MIRROR, CLOSET SHELVING, CEILING FAN AND LIGHT FISTURE PREPPING AND PAINTING ALL WALLS, DOORS (2) AND TRIM, FAN VENT COVER HE "OFFERED" TO CHANGE SWITCHES TO ROCKER STYLE AND TO HIDE THE ** CORDS IN THE ***** I TOLD HIM THAT I WAS NOT INTERESTED IN CHANGING THE OUTLETS AND THAT IS THE ONLY ELECTRIC HE TOUCHED AND LEFT STICKING OUT OF THE ***** IM NOT EVEN SURE IF IT IS CONNECTED PROPERLY OR USEABLE.HE SHOWED UP WITH A HELPER ON SATURDAY AND SUNDAY WHO WORKED WHILE *** WAS IN AND OUT AND DIDN'T DO ANY WORK. THE HELPER HAD TO LEAVE AT 1 AND *** SAID HE WAS GOING TO COMPLETE THE CEILING FAN AND LIGHT FIXTURE THAT DAY AND THAT BOTH HE AND THE HELPER WOULD COME BACK TO COMPLETE THE *** THE SAME WEEK. HE SLIPPED OUT WITH THE HELPER WITHOUT SAYING A WORD. WHEN I REALIZED HE WAS GONE, I CALLED AND HE SAID HE WAS NOT COMING BACK AND NOT FINISHING THE ***. I TRIED CALLING HIM AGAIN AND TEXTING HIM TO TRY TO MAKE IT RIGHT AND HE HAS NOT RESPONDED.THE WORK WAS NO WHERE NEAR COMPLETE OR LIVABLE AND HE LEFT THE ELECTRIC DANGEROUSLY INCOMPLETE AND AN OUTLET HANGING OUT OF THE *****I WOULD LIKE A FULL REFUND OF MY $800

    Business Response

    Date: 01/17/2023

    Business response taken verbally by BBB:

    We advised this customer to be patient for their refund as the holiday season was coming up. Once I was able to get the $800 I gave her the refund early December. The delays to finish this job was due to the customer changing their mind on the work or adding things she wanted done while we were there doing it.

    Customer Answer

    Date: 01/18/2023

     
    Complaint: 18450325

    I am rejecting this response because:

    He is just covering his ***.  He is a liar and a snake which was proven by the many responses on social media from others that he has done similar to. He DID refund my money but I whole heartedly believe it was due to my unrelenting work on letting the community know what kind of person he is.  I also believe that he is taking on jobs that he is not qualified, certified and or licensed to complete.  As for me, I'm glad I got my money back and hope that no one else is taken advantage of again by him.  

    Sincerely,

    ***********************

Joe's Wonder Jobs LLC is NOT a BBB Accredited Business.

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